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Confidential Employee Assistance Program (EAP)

Our EAP provides confidential support for personal or work-related challenges. It’s free to use our self-help materials, and you can also request a private consultation session at an additional cost. We’ll review each request personally to ensure the right resources and support are provided.

Private consultations are arranged on a request basis. Once you submit your request, we will contact you privately to discuss available time slots, session fees, and confirm an appointment with our affiliated psychologist.

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Self-Help Resources & Tools

Our Self-Help Resources are curated to empower you with the knowledge and tools necessary to enhance your mental wellbeing and foster a balanced, fulfilling life. Whether you're looking to manage stress, improve work-life harmony, cultivate mindfulness, or develop healthier habits, our extensive library of articles, videos, interactive tools, and downloadable guides offers valuable support tailored to your needs. Access these resources at your convenience, engage with them at your own pace, and take proactive steps towards personal growth and resilience. Explore our Mental Health Resources page to begin your journey towards a healthier, happier you.

Request a Private Consultation

If you’d like to speak with our affiliated psychologist, please submit the confidential form below. We’ll contact you privately to discuss session times, fees, and make arrangements that suit both parties. Payment and schedule details will be handled directly with you after we receive your request.

We are committed to providing you with personalized support to enhance your wellbeing. **Private consultations with our affiliated psychologists are available at a rate of 1,900 HKD per hour. This fee ensures you receive dedicated, one-on-one professional assistance tailored to your individual needs. To schedule your consultation, please complete the form below, and our team will reach out to you to arrange an appointment at your convenience.

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All information submitted is treated with utmost confidentiality. Only authorized personnel will review your request.

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Frequently Asked Questions:

  • What is the Employee Assistance Program (EAP)?
    The Employee Assistance Program (EAP) is a confidential support service provided by our company to help employees manage personal and professional challenges. It offers free self-help resources and the option to request private consultations with affiliated psychologists at an additional cost per session.
  • Who is eligible to use the EAP services?
    All full-time and part-time employees of your company are eligible to access EAP services. Immediate family members, such as spouses and children, may also be eligible, depending on the program's terms.
  • Are the self-help resources free?
    Yes, all self-help and mental health resources available on our platform are free for employees to access. These include articles, videos, interactive tools, and downloadable guides designed to support your well-being.
  • How much do private consultations with psychologists cost?
    Private consultations with our affiliated psychologists are available at an additional cost per session. Pricing details are included in the service descriptions on our consultation form. Please refer to the form for specific pricing information before requesting a consultation.
  • How can I request a private consultation?
    To request a private consultation, please fill out the "Request a Consultation" form available on this page. Once submitted, our team will contact you to schedule an appointment with an affiliated psychologist.
  • What forms of payment are accepted for private consultations?
    Currently, we do not accept online payments. Payment for private consultations can be made in person or via bank transfer. Detailed payment options are provided within the consultation form after your request has been submitted.
  • Is my consultation confidential?
    Absolutely. All consultations are strictly confidential. Your privacy is our priority, and information shared with EAP professionals is not disclosed to your employer.
  • How soon can I get an appointment for a consultation?
    Appointment availability may vary based on demand. Typically, we aim to schedule consultations within 24-48 hours of your request.
  • Can I remain anonymous when requesting support?
    While providing your name and contact information helps us assist you better, you can discuss your privacy preferences with the EAP professional during your consultation to ensure your comfort and confidentiality.
  • What should I do in case of an emergency or crisis?
    If you're experiencing a mental health crisis, please contact our 24/7 hotline at 1-800-123-4567 or visit the Crisis Support Resources section for immediate assistance.
  • How often can I use the EAP services?
    There are no limits to how often you can access EAP services. You can utilize the program as frequently as needed to support your well-being.
  • Do private consultations cover all mental health issues?
    Our affiliated psychologists are trained to assist with a wide range of mental health concerns. However, for specialized or severe conditions, they may refer you to additional resources or professionals as needed.

Taking care of your mental health is not a luxury; it's a necessity. Embrace the journey of self-discovery and, it's okay to seek help along the way.

WellStreetHK

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